How to submit your invoices
Follow these 5 steps to submit your monthly invoice to Contentoo:
- Always remember to complete your finished projects on the platform by entering the final word count or hour count in the pop-up window that appears when you open a project that is in the completion stage. We will send you various reminders to complete projects when they are ready (see Project completion reminders below). Your completed projects for the month appear in your Financial Overview page in your account (see Financial Overview page below), along with projects that are waiting for you to complete. To find your financial overview page, go to your profile and the tab financials.
- The day after the third business day of each new month, your financial report will become available to download on your profile (go to the financial tab and then click on “financial report” of the month that you need to invoice). You will also receive an email as a reminder.
For example:
- If the third business day of the month is a Wednesday, you will be able to download your report on Thursday.
- If the third business day of the month is Friday, you will receive the PDF on Saturday.
- Create your invoice within 5 business days after receiving your PDF report. You do not need to add the project details to your invoice. Only include your usual invoicing details (name, VAT number, address, etc.) and the total amount that you are invoicing for that month, plus VAT (if applicable).
- Email your invoice along with your PDF from the Billing Engine to finance@contentoo.com. Your invoice will only be accepted if you include the PDF. The total amount on your invoice (before VAT) must match the total amount on the PDF.
- Your invoice will be paid a maximum of 21 days after receiving the invoice, as per the Contentoo General Terms and Conditions.
Project completion reminders
Under the new way of working, each project goes through 3 financial statuses:
- Active: Ongoing projects
- Finished: The client has accepted your draft
- Completed: You have filled in the word/hour count for the project
Please note that you can only invoice for projects that are completed on the platform.
On the first day of the new month at 00:01, any projects that are still active or finished without completion will be shifted to the invoicing cycle for the next month.
When that happens, you must wait until the next month to invoice for those projects.
This is why it is important to complete all projects (enter the word/hour count) as soon as possible.
To help you close 100% of the projects that are completed on the platform, we will send you multiple reminders:
- We will email you a reminder to complete any finished projects on the platform 7 and 3 days before the end of the month.
- On the last day of the month, we will email you a final reminder to complete any projects that are still awaiting completion.
Financial Overview page
Your Financial Overview page in your Contentoo account contains all relevant information related to:
- Invoiceable projects
- Agreed word rates/hourly rates for each client
To access the Financial Overview page, log in to your Contentoo Account, navigate to your profile and click the Financials tab at the top of your screen.
