![Contentoo Logo.png]](https://faq.contentoo.com/hs-fs/hubfs/Contentoo%20Logo.png?height=40&name=Contentoo%20Logo.png){kind=small}
Freelancer FAQ
Definitions of Contentoo services
Projects
- How do I know when I have received feedback from a client?
- How do I know when I have a new assignment?
- How do the clients handle SEO?
- Does Contentoo offer proofreading for my content?
- When is a project finished?
- My draft is above/below the word count the client requested. What do I do now?
- Why do I have to give a score to every project?
- What is an urgent assignment?
- How many projects can I expect?
- How many review rounds does a project include?
- What are the turnaround times for delivering the content?
- I am unable to accept an assignment. What should I do?
- I don’t have access to a Google Doc used in a project. What should I do?
- I am registered on the platform but still haven’t received any assignments. What should I do?
- I have been invited to a kick-off session. What should I do to prepare?
- How fast do I have to respond when I am offered a new assignment?
- I’ve accepted an assignment but I cannot finish it before the deadline. What should I do?
Invoicing copy and design
- Why do we work with word rates instead of hourly rates for copy?
- How do word counts work for different services?
- What type of VAT should I select?
- What is the difference between a local bank transfer and a wire transfer?
- How do I adjust my payment details?
- Where can I see my invoice, and how can I approve it?
- What do I do if any of the details on my invoice are incorrect?
- I want/need to invoice through a third party. What do I need to do?
- I want/need to create my own invoice for my administration. What do I need to do?
Working with Contentoo
- How does the Contentoo platform work?
- I have a freelancer in my network who would like to work with Contentoo. How can they sign up?
- What kind of workload can I expect if I sign up with Contentoo?
- How do I register with Contentoo?
- What happens after I sign up with Contentoo?
- Do I work for one client or multiple clients?
- What happens during the onboarding?
- I am going on holiday or I am temporarily unavailable. How can I let clients know that I am unavailable?
- I am no longer working as a freelancer and don’t want to be offered any more projects. How can I un-register?