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Contentoo Help Center
Client FAQ
Talent
Client FAQ
Projects
Platform
Talent
Service
Freelancer FAQ
Definitions of Contentoo services
Projects
Invoicing copy and design
Working with Contentoo
Platform
Freelancer tips and tricks
Kick-off calls
Copywriting
Client FAQ
Our Frequently Asked Questions for client users
Projects
What can I expect after I have created a briefing?
I have an urgent assignment. What should I do?
How do I create a project?
Why are urgent assignments billed at a higher rate?
The projects is still open, but I already gave it a score. Why is that?
How much time should I allow between the first draft and the final draft?
Which type of project should I choose?
I want to move my deadline to an earlier date. How can I do that?
What deadline should I set?
Can I delete a project?
Why do I have to give a score for every project?
How do I create an effective briefing?
What happens if a freelancer declines my project?
How do I close a finished project?
How many review rounds does a project include?
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Platform
The platform is not responding. What should I do?
How do brainstorms work?
Where can I see the profiles of the freelancers who are working on the Contentoo platform?
I am unable to select a freelancer from my freelance team. Why is that?
How do I give freelancers access to my Google Doc?
Where can I upload documents about our company and content marketing guidelines?
How can I add a new user?
What are admin rights?
I cannot upload my feedback. What should I do?
What should I do in case the platform goes offline?
I am not sure which freelancer to choose. What should I do?
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Talent
The freelancer I’m looking for isn’t in my team. What should I do?
Are your freelancers able to create SEO text? Do they know how SEO works?
Service
What happens if I am not happy with a text?